Pool care · Dubai
Pool equipment repair and servicing
Modern pools rely on powered equipment beyond the pump: heaters and chillers, salt chlorinators, dosing controllers and automation. We service and repair that equipment so the pool keeps running as it was designed to.

In Dubai, a pool chiller is often as important as a heater. Summer water can become too warm to be refreshing, and warm water also consumes chlorine faster and encourages algae. In winter, the same heat pump may be used to keep the water comfortable. Either way, it is a substantial piece of equipment that needs regular attention.
Salt chlorinators, chemical dosing controllers, timers and automation panels bring their own maintenance needs: cells that scale up, probes that drift out of calibration, and settings that no longer match the season.
Equipment we service and repair
Heat pumps and chillers
Cleaning coils, checking flow switches and controls, diagnosing faults and confirming the unit is reaching its set temperature.
Salt chlorinators
Cleaning scaled cells, checking output and flow sensors, and replacing cells at the end of their life.
Dosing systems
Calibrating pH and sanitiser probes, checking dosing pumps and tubing, and correcting set points.
Automation and timers
Resetting schedules for the season, replacing failed timers and diagnosing control panel faults.
Automatic cleaners
Servicing robotic and suction cleaners — brushes, tracks, hoses and filters.
Lighting systems
Transformers, controllers and fittings for pool and water-feature lighting.
Keeping equipment healthy
Flow first
Heaters, chillers and chlorinators all depend on good water flow. A blocked basket or loaded filter is a common cause of equipment "faults".
Scale
Warm water and evaporation encourage scale on chlorinator cells and heat exchangers, reducing their output.
Seasonal settings
Run times, temperature set points and chlorinator output that suit February rarely suit August.
Common questions
Why is my pool chiller running but the water is still warm?
Common reasons are restricted water flow, dirty coils, an undersized unit for the pool volume, or run times that are too short for peak summer. We check flow and the unit itself before recommending changes.
How often should a salt cell be cleaned?
It depends on water balance and usage. We inspect the cell during maintenance and clean it when scale starts to build up, rather than waiting for the output to drop.
Do you install new heat pumps?
Our focus is servicing and repairing existing equipment. If a unit is beyond economic repair, we will tell you and explain what a replacement needs to match.
Related pool services
- Pump and filter servicesThe flow every other unit depends on.
- Pool water treatmentBalancing water so equipment lasts.
- Pool repairFittings, valves and pipework.
All pool services: Pool maintenance, Pool cleaning, Commercial pool maintenance, Pool repair, Pump & filter services, Green pool recovery, Pool water treatment.
Ask about pool equipment repair
Tell us where the pool is, what you are seeing and roughly how big it is. A photograph of the pool and the plant room helps.
Phone
+971 56 181 0106Talk through what the pool is doing and book a time for us to see it.
WhatsApp
Send a messageThe easiest way to send photographs of the pool and plant room.
Next step
Want your pool looked after properly?
Send a photograph and a short description. We will tell you what we would check first and arrange a visit.