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Particular pools and situations

Dealing with a contamination incident in a private pool

Accidents happen, especially with young children. A calm, standard response deals with them properly.

Water samples in test tubes showing colour reactions during testing

Faecal or vomit contamination can introduce germs that normal chlorine levels may not deal with quickly, particularly where the material is loose. The first steps are the same in every case: get everyone out of the water, remove as much of the material as possible without vacuuming it through the filter, and keep the pool closed while the water is treated.

These guides adapt pool care to a particular season, household or type of pool.

Treatment usually means raising chlorine well above normal for a period, with pH in range so the chlorine works effectively, while the filter runs. The pool reopens only once chlorine has come back down to the normal range on a test. The scoop or net used should be disinfected afterwards.

The short version

  • Clear the pool

    Everyone out until treatment is finished.

  • Remove, do not vacuum

    Scoop the material out rather than sending it to the filter.

  • Treat and retest

    Raised chlorine for a period, then back to normal before reopening.

The response

  • Removal

    Using a net or scoop, disposed of hygienically, and the tool disinfected.

  • Treatment

    pH corrected, chlorine raised and held while the filter runs.

  • Reopening

    After chlorine returns to the normal range and the water is clear.

Be prepared

  • Know where the test kit is

    You will need it to confirm reopening.

  • Use swim nappies

    For young children, to reduce the risk.

  • Have a contact

    Someone who can carry out the treatment if you prefer not to.

Common questions

Is a firm stool as concerning as loose contamination?

Loose contamination generally needs a longer, stronger treatment. Ask for advice if unsure.

Should the filter be cleaned afterwards?

Backwashing or cleaning the filter after treatment is sensible.

When can we swim again?

Only once chlorine has returned to the normal range on a test and the water is clear.

Ask about your pool

Describe the pool and the question. We will answer directly, and say when the honest answer is that nothing needs doing.

  • Phone

    +971 56 181 0106

    Talk through what the pool is doing and book a time for us to see it.

  • WhatsApp

    Send a message

    The easiest way to send photographs of the pool and plant room.

Next step

Had an accident in the pool?

Call or WhatsApp us. We can talk you through the response or arrange a treatment visit.

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